At Harborview and University of Washington Medical Centers, the Plan of the Day is a paper form that serves to summarize and focus care plans for patients in intensive care units.
Once the Plan of the Day is handed off to the nurse the information captured on it is isolated. To overcome this Doctors and Nurses keep their own notes and lists on paper and only synchronize when they seek each other out.
We saw an opportunity centralize patient care plans and the conversations surrounding them.
The most practical solution for Harborview ICU was an application with web and mobile instances that could show patient care fromicu, a patient , and a care task levels.
Our research started in April with secondary research and ended in August with design evaluation.
We observed and shadowed the MICU team during morning rounds, afternoon rounds, and both morning and evening nurse shift changes.
We found many channels for information communication and storage including:
Over the course of the project, we interviewed 5 residents about their work flows and also engaged them in participatory design exercises. I interviewed 4 nurses about their work flows over two observation sessions (one morning, one night).
Our project sponsor is seeking funding to implement our design, there are also several start up companies working on very similar projects.